The Royal Touch

ABOUT US






Built on a solid reputation for high standards, meticulous attention to detail, and an exceptional level of customer satisfaction, we have been providing expert boat detailing services since 1998.  Our experience and proven track record allows us to offer a selection of services and maintenance programs to meet the needs of individual owners as well as dealers and brokers in our area.


With The Royal Touch all work is guaranteed and we are fully insured.  Customer satisfaction is our number one priority. 

Our close working relationships with marina management and service yards within a 50-mile radius provide an extra convenience for our customers.  Often we can schedule our services to coordinate with other services such as hauling, launching, engine work, etc.  Many times, this coordination can mean savings for the customer.

Using only professionally tested products, you can be assured that our highly trained staff knows which products to use on each type of finish and/or problem area.  All of our staff receives extensive training from the owners.  They are then closely supervised until we are confident they meet our standards.  As part of our Quality Assurance Program, all work is completed by teams of detailers, each with a highly trained and experienced Team Leader.  Once a job is completed, a tag is filled out and left for the owner with details of all work completed.

The Royal Touch has grown over the years primarily due to the referrals from our customers.  To thank our customers, we offer a referral program in addition to special discounts throughout the year on special maintenance programs - Tell a friend and receive 5% off your next service.

We understand the investment you have in your yacht. With The Royal Touch, you can be assured that we have the experience, professionalism, and reputation to help you protect your valued investment.



THE ROYAL TOUCH
(843) 729-2576


















ABOUT CAPTAIN BOB

Captain Robert L. Farley grew up on the Chesapeake Bay boating with his father, a Commander in the US Navy. At 18, he enlisted in the Navy himself, and over the 20 years that he spent serving his country, he was responsible for the safe and efficient operation of two nuclear reactors and all support equipment aboard USS Nimitz CVN-68 and USS Ronald Reagan CVN-76. He was also the Chief Machinery Operator aboard USS Enterprise CVN-65.  In 2006 he was promoted to Senior Chief Petty Officer.  Throughout his career he has earned one Navy Commendation Medal, and Three Navy Achievement Medals. In June of 2007, he retired as a Senior Chief Machinist Mate (E-8) with over 20 years of mechanical experience.

He and his wife have owned their own boat since 1998, and have done extensive cruising of the Chesapeake Bay and the Intercoastal Waterway. They currently cruise the coastal S.C. area waters.

In 2004, Captain Bob obtained his Master Captain’s License. Working with Coastal Carolina Yacht Sales, Regal Marine Industries, Egg Harbor Yachts and private yacht owners, he has made successful deliveries of recreational vessels ranging from 32 to 57 feet. He has made deliveries from Key West, Florida, all the way up the eastern coast of the United States, and is familiar with both inside and outside passages. He is the permanent Captain for several yacht owners in the Charleston area, and is available for both instructional classes for you and your crew aboard your vessel, and long and short term yacht deliveries. Further information and references are available upon request.

 

Bob@TheRoyalTouchMarine.com



ABOUT CHERYL


Cheryl Farley grew up on the beaches of Fort Lauderdale, Florida. Through both summer sea camps and her family, her passion for both art and the sea developed. After attending college for Graphic Design, she met and married her husband of now 20 years, Robert Farley.

Working for a family owned interior décor and garden center business in Newport News, Virginia for over 13 years; she learned the important things about small business, especially customer service.

In 1998 they purchased their first boat, and she was hooked!  Working with the Regal Boats dealer in Virginia, she started The Royal Touch Marine Detailing Services, providing both detailing of private vessels and prepping of boats for the dealership.

 In 2004, she moved with her husband to Charleston, SC for his last tour of duty in the Navy.  Here she re-discovered her passion for the sea and art, and currently has a sculpture of King Neptune himself on display at the American Visionary Art Museum in Baltimore, Maryland.

Working with local dealers, yacht brokers, and private yacht owners, she again started The Royal Touch in Charleston, SC, working to expand the business to what it is today. She currently sees to the day to day operations of the business, and oversees the Graphics department, where she has designed and installed over 500 lettering and logo designs for boats, cars, trucks, and signage materials.


Cheryl@TheRoyalTouchMarine.com







 

     

ABOUT OUR STAFF

Russell Burns was born in Mitchell, South Dakota and grew up in Gillette, Wyoming. Shortly after graduating from Campbell County High School in Gillette, he enlisted in the US Navy in May of 1989.

Serving his country and his love for the sea, he has spent 20 years in the Navy as a Nuclear Machinist’s Mate, serving an impressive 10 years on the U.S.S. Enterprise, and 2 years aboard the U.S.S. Carl Vinson.  Throughout his notable career, he has earned 1 Navy Achievement Medals, and 5 Good Conduct Medals. He also qualified Enlisted Surface Warfare Specialist, and Enlisted Aviation Warfare Specialist.

Playing Racquetball for the All Navy Racquetball team, his dedication and love for the sport lead him to a 2006/2007  Regional Championship, 2008 State Singles /Doubles championship, and (2) 2nd place  finishes in the 2008 National Championships. 

He retires from the U.S. Navy this year with a combined total of 20 years of mechanical and diving experience, and joins the staff of The Royal Touch as both a Team Leader, and as a Certified Diver.  His integrity and professional attitude make him a much anticipated and welcomed member of our staff.

 

RUSS BRUNS
TEAM LEADER / DIVER


DAVID BETHEL
CREW
David Bethel was born and raised in Nassau, Bahamas where he developed a love and passion for the ocean at a young age while deep sea fishing aboard his parents Bertram Yacht.

David graduated from Woodberry Forest High School in 2006.  He is currently a junior at the College of Charleston, where he is majoring in Marine Biology.  After receiving his degree in Marine Biology he hopes to return to the Bahamas and help sustain the beautiful oceans he grew up in. As soon as David could walk, he was always found walking on the beach outside of his house.  Then as soon as David could swim, he spent every afternoon with his brother and cousin spear fishing on the nearby coral reefs.  When David turned 13, he became a PADI open water scuba diver and before he was 14 he was a liscensed PADI rescue diver, which included
certifications in advance open water diver, emergency medical response, and rescue diver training.  During the next two summers, David worked for Nassau Scuba Center, where he learnt how to haul gear, clean boats, and keep tourists alive.  After two summers he had received PADI certifications for; boat diver, deep diver, nitrox diver, night diver, search and recovery underwater, navigation, shark diver and underwater photographer.  When Nassau Scuba Center closed, David found his new summer job as a rescue swimmer for Sunshine Cruises.  Again the routine
of cleaning boats, hauling gear, and keeping tourists from going astray was a common theme. 

When David reached Charleston again he looked toward the water for work. He soon found the job of cleaning boats and being on the water with The Royal Touch and continues to enjoy going to work everyday.

WHAT OUR CLIENTS ARE SAYING ABOUT US...

The boating season is just around the corner and I really want The Royal Touch to wax and detail our boat this spring! They did an awesome job on our boat in 2006, and we were extremely pleased. Last year, The Royal Touch was booked for April and May, and we had to hire another company.  We were extremely unhappy with the job the other company did, so this year I made my appointment with The Royal Touch early! Kindly, Elizabeth Weddington 20' Sea Ray - Daniel Island Marina.

Cheryl,
John and I love what you’ve done on Swan Song! The lettering you did is elegant, but simple, and looks just right!  We loved the script that you chose, and the dark blue color that you recommended. Thank you so much, Cheryl for the beautiful and timely work you did on our new sailboat before it left Charleston. She is now in Georgetown and John and I are so grateful to you. - Harriet DuBose, Sailing vessel “Swan Song” Georgetown, SC


Bob & Cheryl, Just a quick note to let you both know that you did a FANTASTIC job on the lettering of my boat! It looks great and everyone who has seen it agrees. It is so nice having your company take care of my boat, it's not often that I get to enjoy it, but when I do, I can always count on arriving to a clean boat! Thanks for taking care of me & my boat! - Dave Rister, Charleston, South Carolina "Picture Perfect"

Captain Bob and Cheryl, Just wanted to thank both of you for a job well done delivering SIMBA to Charleston. Your professionalism and attention to detail is greatly appreciated. It is a real pleasure working with and being associates with both of you. Thank you for all that you do! Best Regards, Robert Lyon  37’ Egg Harbor “SIMBA”  Spartanburg, SC

Hey Guys,Nice Job!!  Just finished reading your newsletter.  Very professional and contains LOTS of pertinent info!  You’re obviously working very hard to remain ahead of the competition!!I’m very fortunate to have known you and experienced your exceptional level of care.  Your personal approach to customer care and creative diversification within the marine field should result in continued success for “The Royal Touch”!Best Wishes for Good Business and Good Health!! ~ Tom Beatty  -  31’ Tiara “Tee Time”






THE ROYAL TOUCH
(843) 729-2576
www.TheRoyalTouchMarine.com






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